How do I send or resend emails in Pathway?

Emails within Jumptech can be customized and managed by the support team. These emails can serve different purposes and be triggered in multiple ways:

Creating and Updating Emails

• Manual Emails:
  Emails can be configured to be sent manually, triggered by user actions such as clicking a button or making a specific selection in the platform.

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• Automatic Emails:
  Emails can also be sent automatically based on predefined triggers, such as:

  • A project reaching a specific status.
  • The completion of a task or milestone.
  • Any other customizable event or condition configured in the system.

The Jumptech support team can assist with creating or updating these emails to meet your specific requirements.

Resending Emails

If an email needs to be resent (e.g., if a recipient did not receive it or additional confirmation is needed):

1. Contact Jumptech Technical Support with details of the email and recipient.
2. The support team will verify the request and ensure the email is resent appropriately.

Additional Notes

• The support team can also help modify email templates, adjust triggers, and troubleshoot any email-related issues.
• Ensure to provide clear details when requesting support, such as the project name, task, or trigger associated with the email.

By leveraging these features, you can streamline communication and ensure emails are sent at the right time to the right recipients.