How do I login to Atom for the first time?

If you need to add a new Tradesperson/Engineer, please follow the steps here so they can then login.

Logging in via SMS 

1. Upon clicking the link in the SMS, the tradesperson will be directed to the Atom app on their app store to install it
   1. If they already have the app, the app will be opened
2. Once completed, the tradesperson can open the app and set a new permanent password, which applies to all Jumptech systems (i.e. Pathway and Atom)
3. The tradesperson will then be logged in and ready to go!

Logging in via Email - opened on a phone

1. Upon clicking the link in the email from their mobile/cell that they wish to use Atom on, the tradesperson will be directed to the Atom app on their app store to install it
   1. If they already have the app, the app will be opened
2. Once completed, the tradesperson can open the app and set a new permanent password, which applies to all Jumptech systems (i.e. Pathway and Atom)
3. The tradesperson will then be logged in and ready to go!

Logging in via Email - opened on a desktop laptop/computer

The email the tradesperson receives specifies not to open the link on a desktop computer/laptop. However, if this is done by mistake, they will be directed to the Atom instructions page, which allows them to login in two ways:

1. Scan a QR code with their chosen device’s camera. The QR code will take them to the link that is sent in the email and SMS, or;

2. They can click on manual links to install, configure and then login 

What if I have logged in before but re-installed the app since?

In this case, your Admin user for the Pathway back office system will need to resend a link to you. The steps can be found on this article here.

Video Guide

There is a video guide below that will guide you through each step