This article explains how to request further refresher training, or new starter training, for you and your team.
Staying up-to-date on our products or services is essential. Refresher training can help you:
- Increase confidence: Boost your knowledge and feel more comfortable in your role.
- Improve efficiency: Learn new time-saving techniques and shortcuts.
- Enhance customer satisfaction: Deliver better service by understanding the latest features and updates.
- Identify areas for growth: Discover new opportunities to develop your skills.
Self-Serve Resources
There are lots of help guides in our help centre that can talk you through the top scenarios. You will also see videos throughout where they are most helpful.
If you are just starting out on Jumptech, you may find the Getting Started videos helpful.
How to Request
To request refresher training, please contact your Customer Success Manager. Please clearly outline the training you require and your reasons for requesting it.
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